Making work shifts effortless for MAF

Making work shifts effortless for MAF

Majid-Al-Futtaim Group, a leading Emirati business conglomerate, we worked on a dashboard for VOX Cinema and Magic Planet to enhancing the efficiency of shift assignments and internal activity management.

N2, is a Design system which build for developing consistent design for all ERP dashboards designed at nathan digital, it was build to be scalable, cohesive & efficient. The creation of the N2 design system became crucial for adapting to the growth the company and expanding digital projects. Not only did it make development more efficient, but it also accelerates the design process, ensuring the digital products to be consistent.

Research

Design & Prototype

My role

My role

Product Designer

Product Designer

Team

Team

3 Designers

3 Designers

Brief

Brief

Majid Al Futtaim, a distinguished conglomerate with diverse entities and a substantial workforce, recognized the need for a digital solution to streamline its internal activity management. Managing internal activities, particularly the intricate task of shift management for a large number of staff members, posed a significant challenge. The scalable solution involved developing an internal application customized to efficiently address and manage all their operational requirements.

Majid Al Futtaim, a distinguished conglomerate with diverse entities and a substantial workforce, recognized the need for a digital solution to streamline its internal activity management. Managing internal activities, particularly the intricate task of shift management for a large number of staff members, posed a significant challenge. The scalable solution involved developing an internal application customized to efficiently address and manage all their operational requirements.

Challenges

Challenges

Challengers we faced here in this is crucial and also a way good experience to us to utilize the potential with us. Some of the primary challengers are here

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Transforming extensive data from an Excel spreadsheet into a practical dashboard.

Transforming extensive data from an Excel spreadsheet into a practical dashboard.

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Understanding the complete workflow from Low level management to higher level.

Understanding the complete workflow from Low level management to higher level.

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Diverse working environment, it is hard to keep one solution for all. There might be people who are not skilled in mobile & devices.

Diverse working environment, it is hard to keep one solution for all. There might be people who are not skilled in mobile & devices.

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Attendance and POS tracking should be seamlessly integrated and synchronized with all applications.

Attendance and POS tracking should be seamlessly integrated and synchronized with all applications.

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Effective task assignment and monitoring are essential across all management tiers.

Effective task assignment and monitoring are essential across all management tiers.

Solutions

Solutions

We implemented the following solutions to their problem which allowed them to stream their workflow more than 60% higher than before

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Unified system with Admin Dashboard, Employee, and Manager mobile apps.

Unified system with Admin Dashboard, Employee, and Manager mobile apps.

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Efficient shift assignment using advanced filtering.

Efficient shift assignment using advanced filtering.

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Enhanced security and attendance accuracy with geo-location attendance

Enhanced security and attendance accuracy with geo-location attendance

What did I do

✴︎ Research

✴︎ Flowchart

✴︎ Visual Design

✴︎ Prototype

✴︎ User Testing

Discovering problems

During our discovery workshop, our team worked closely with stakeholders to dig into the details of the problem. This helped us get a solid grasp of how things are working. These insights we gathered was crucial in shaping our next steps and solutions.

50+ entities

Includes 58 Vox cinemas and 32 Magic planet across middle east & other region.

5000+ employees

Employees from top level to low level management.

5+ shifts

Rotational shifts from Open shift - Midnight shifts.

  1. Staff Management

A diverse workforce, from janitorial staff to management is a huge challenge. We had to find solutions which fits for all.

  1. Shift & Attendance Management

Compiling the excel sheet data for shift assignment, leave management, and internal self-services to present in easy way.

  1. Task Monitoring

Effective task assignment and monitoring are essential across all management tiers. Lack of task hierarchy in the existing designs.

  1. Diverse platform

Lacking of diverse platform that lets employees at all levels from low to high to easily access and engage with it.

Information architecture

Grids

We implemented an 8pt spacing, 12 column grid system throughout the design, ensuring consistency and harmony in all elements. Additionally, we adopted a flexible grid system that allows for adaptability and precision, enhancing the overall layout and user experience.

Grids

We implemented an 8pt spacing, 12 column grid system throughout the design, ensuring consistency and harmony in all elements. Additionally, we adopted a flexible grid system that allows for adaptability and precision, enhancing the overall layout and user experience.

Is this made any impact? Yes

The design system brought about a remarkable improvement in the consistency of our ERP products. By establishing a unified visual language and design principles, it ensured that every component and interface adhered to a cohesive style, reinforcing our brand identity.

  1. By comparing the time it took for team members to design a specific number of screens before and after the design system implementation, we witnessed a significant 23% reduction in design time.”

  2. The Reduction in design time not only highlighted the system's impact on efficiency but also underscored its practical value in streamlining our workflows in shipping design.

  3. Due to the storybook plugin in figma those ready components played vital role in quick and consistent design conversion.

Next steps

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With the help of Figma's design system analytics tool we deep dive in to our library and monitored the usage of our components to enhance & optimize our library.

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We removed and redesign few components based on this insights for better optimized design system.

For a detailed view of the case study, please access it on your desktop 🙂

Let's discuss more with coffee!

Have an opportunity, wanna collaborate on something cool or just say hello!

Ishaqami47@gmail.com

Ishaqami47@gmail.com

Let's discuss more with coffee!

Have an opportunity, wanna collaborate on something cool or just say hello!

Ishaqami47@gmail.com

Ishaqami47@gmail.com

Let's discuss more with coffee!

Have an opportunity, wanna collaborate on something cool or just say hello!

Ishaqami47@gmail.com

Ishaqami47@gmail.com

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